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Trust in Technology: A Socio-Technical Perspective

Karen Clarke ; Gillian Hardstone ; Mark Rouncefield ; Ian Sommerville (eds.)

Resumen/Descripción – provisto por la editorial

No disponible.

Palabras clave – provistas por la editorial

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Disponibilidad

Institución detectada	Año de publicación	Navegá	Descargá	Solicitá
No detectada	2006	SpringerLink

Información

Tipo de recurso:

libros

ISBN impreso

978-1-4020-4257-7

ISBN electrónico

978-1-4020-4258-4

Editor responsable

Springer Nature

País de edición

Reino Unido

Fecha de publicación

2006

Información sobre derechos de publicación

Cobertura temática

Ciencias de la computación e información

Sociología

Tabla de contenidos

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doi: 10.1007/1-4020-4258-2_1

Trust and Organisational Work

Karen Clarke; Gillian Hardstone; Mark Hartswood; Rob Procter; Mark Rouncefield

Palabras clave: Organisational Work; Organizational Life; Paper Record; Moral Order; Everyday Interaction.

Pp. 1-20

doi: 10.1007/1-4020-4258-2_2

When a Bed is not a Bed: Calculation and Calculability in Complex Organisational Settings

Karen Clarke; John Hughes; Mark Rouncefield; Terry Hemmings

Palabras clave: National Health Service; Managerial Work; Management Information System; Organisational Setting; Directorate Manager.

Pp. 21-38

doi: 10.1007/1-4020-4258-2_3

Enterprise Modeling based on Responsibility

John Dobson; David Martin

Palabras clave: Responsibility Relationship; Structural Relationship; Soft System Methodology; Enterprise Modeling; Sociotechnical System.

Pp. 39-67

doi: 10.1007/1-4020-4258-2_4

Standardization, Trust and Dependability

Gillian Hardstone; Luciana d'Adderio; Robin Williams

Palabras clave: Exception Process; Standardization Effort; Product Configuration; Product Data Manager; General Adult.

Pp. 69-103

doi: 10.1007/1-4020-4258-2_5

‘Its About Time’: Temporal Features of Dependability

Karen Clarke; John Hughes; Dave Martin; Mark Rouncefield; Ian Sommerville; Alexander Voß; Rob Procter; Roger Slack; Mark Hartswood

Palabras clave: Temporal Feature; Temporal Order; Temporal Aspect; Electronic Patient Record; Ethnographic Study.

Pp. 105-121

doi: 10.1007/1-4020-4258-2_6

Explicating Failure

Dave Martin; Alexander Voβ; Corin Gurr; Rob Procter; Roger Slack; Mark Hartswood

Palabras clave: Steel Mill; Everyday Work; Safety Critical System; Dependable Production; Procedural Document.

Pp. 123-145

doi: 10.1007/1-4020-4258-2_7

Patterns for Dependable Design

David Martin; Mark Rouncefield; Ian Sommerville

Palabras clave: Ethnographic Study; Multiple Representation; Cooperative Interaction; Requirement Engineer; Front Page.

Pp. 147-168

doi: 10.1007/1-4020-4258-2_8

Dependability and Trust in Organisational and Domestic Computer Systems

Ian Sommerville; Guy Dewsbury; Karen Clarke; Mark Rouncefield

Palabras clave: System Dependability; Discretionary System; System Failure; Human Error; System User.

Pp. 169-193

doi: 10.1007/1-4020-4258-2_9

Understanding and Supporting Dependability as Ordinary Action

Alexander Voß; Rob Procter; Roger Slack; Mark Hartswood; Mark Rouncefield

Palabras clave: Control Room; Shop Floor; Dependable System; Everyday Language; Computer Support Cooperative Work.

Pp. 195-216

doi: 10.1007/1-4020-4258-2_10

The DIRC Project as the Context of this Book

Cliff B. Jones

Pp. 217-221