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You’ve been here. It’s after 10 p.m. and you get a random e-mail from your boss saying, ,We need to talk.- No additional data except for a meeting proposal that shows up 30 seconds later entitled “Re: Needing to Talk.” You sit staring at the screen, wondering what could be up. No rumors of layoffs are in the air; the company is doing fine. You can’t think of anything you've done, said, or written that merits a managerial follow-up, so what’s the deal?

Two bad omens in one day. First, the reported that US students are forgoing educations in computer science because of worries about jobs being shipped offshore. The second omen was a college student sitting in my living room echoing the , “Yeah, I’d like to study computers, but I hear all the jobs are headed to India⋯”

Actual conversation. DSL has been off for over 12 hours and that's about my limit. There's only so long I can do without a fresh set of bits, so I break down and do my third least favorite thing to do . . . call customer support.

What do you do? Seriously, on your business card there is a title. Say it out loud.