Catálogo de publicaciones - libros
Título de Acceso Abierto
Electronic Engagement: A Guide for Public Sector Managers
Peter Chen
Parte de: Australia and New Zealand School of Government (ANZSOG)
Resumen/Descripción – provisto por la editorial en inglés
Over the last twenty years, advanced communication technologies have become pervasive throughout Western society. These technologies have not only revolutionised the delivery of public and private services, they have shaped consumers' expectations about service quality. This guide (written for managers who have an interest in expanding their approach to public engagement, rather than IT professionals) assesses the value that new communications and computing technology can bring to interactions with a range of potential stakeholders. An engaging, provocative and thorough survey of available technologies and potential applications, this is a 'must read' for policy and program practitioners who are considering options for electronic engagement.Palabras clave – provistas por la editorial
Political Science
Disponibilidad
| Institución detectada | Año de publicación | Navegá | Descargá | Solicitá |
|---|---|---|---|---|
| No requiere | 2007 | JSTOR |
|
Información
Tipo de recurso:
libros
ISBN impreso
978-1-92131-309-7
ISBN electrónico
978-1-92131-310-3
Editor responsable
ANU Press
País de edición
Australia
Fecha de publicación
2007
Información sobre licencias CC
