Catálogo de publicaciones - revistas

<jats:p> Healthcare portals are becoming increasingly popular with Internet users since they play an important role in supporting interaction between individuals and healthcare organizations with a Web presence. Additionally, many of these organizations make use of knowledge management mechanisms on their healthcare portals to manage the abundance of health-related information, and exchange and share information with their users. Hence, the objective of this study is to evaluate the extent to which knowledge management mechanisms can be supported by healthcare portals. This paper presents a comprehensive analysis of knowledge management mechanisms used by 60 healthcare portals to access, create and transfer knowledge. We selected healthcare portals from two geographical regions (i.e. North America and Asia) and three healthcare portal provider categories (i.e. hospital, government, non-government). We found that healthcare portals from different geographical regions and portal provider categories differed significantly on how they used their portals to access, create and transfer knowledge. The results of this study can be used by healthcare portal providers to enhance their knowledge management practices and improve their customer service relationships. </jats:p>

<jats:p> This article has three main objectives: i) to describe the use patterns of electronic and traditional resources in Portuguese academic libraries; ii) to estimate the value of the Portuguese electronic scientific information consortium b-on by using two alternative valuation methodologies; iii) to relate the use patterns with the valuation of b-on. We estimate the value of the Portuguese electronic scientific information consortium b-on by using two alternative evaluation methodologies: a) the value of the time saved by using this electronic resource; and b) the contingent valuation method to estimate how much the user is willing to pay for the service. Our results show wide differences in use patterns, with professors, researchers and PhD students having a more intense use of digital library services than undergraduate and masters students. Moreover, the benefit-cost ratios computed using the two valuation techniques indicate that the value of the electronic scientific information consortium b-on is well above its costs. Finally, the study shows that the valuation of b-on is higher for the user groups with higher percentage use of digital services. </jats:p>