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Customer Loyalty in Third Party Logistics Relationships: Findings from Studies in Germany and the USA

David L. Cahill

Resumen/Descripción – provisto por la editorial

No disponible.

Palabras clave – provistas por la editorial

Operations Management; Marketing

Disponibilidad
Institución detectada Año de publicación Navegá Descargá Solicitá
No detectada 2007 SpringerLink

Información

Tipo de recurso:

libros

ISBN impreso

978-3-7908-1903-8

ISBN electrónico

978-3-7908-1904-5

Editor responsable

Springer Nature

País de edición

Reino Unido

Fecha de publicación

Información sobre derechos de publicación

© Physica-Verlag Heidelberg 2007

Cobertura temática

Tabla de contenidos

Introduction

David L. Cahill

Planning support systems (PSS) have moved from concept to application. One of the core assumptions of PSS is that these computer-based systems can be applied in actual planning situations and found useful as decision support tools. Based on previous experiences with applied computing efforts, we need to think carefully about how best to support successful implementations of PSS. Lessons can be learned from both experiences with large-scale urban models and with the four-step urban transportation planning process. We examine the potential of PSS across four dimensions — data availability, acceptance and support, ease of use, and appropriate and useful output.

Pp. 1-5

Basic concepts

David L. Cahill

Planning support systems (PSS) have moved from concept to application. One of the core assumptions of PSS is that these computer-based systems can be applied in actual planning situations and found useful as decision support tools. Based on previous experiences with applied computing efforts, we need to think carefully about how best to support successful implementations of PSS. Lessons can be learned from both experiences with large-scale urban models and with the four-step urban transportation planning process. We examine the potential of PSS across four dimensions — data availability, acceptance and support, ease of use, and appropriate and useful output.

Pp. 7-36

Theoretical framework

David L. Cahill

Planning support systems (PSS) have moved from concept to application. One of the core assumptions of PSS is that these computer-based systems can be applied in actual planning situations and found useful as decision support tools. Based on previous experiences with applied computing efforts, we need to think carefully about how best to support successful implementations of PSS. Lessons can be learned from both experiences with large-scale urban models and with the four-step urban transportation planning process. We examine the potential of PSS across four dimensions — data availability, acceptance and support, ease of use, and appropriate and useful output.

Pp. 37-67

Research model

David L. Cahill

Planning support systems (PSS) have moved from concept to application. One of the core assumptions of PSS is that these computer-based systems can be applied in actual planning situations and found useful as decision support tools. Based on previous experiences with applied computing efforts, we need to think carefully about how best to support successful implementations of PSS. Lessons can be learned from both experiences with large-scale urban models and with the four-step urban transportation planning process. We examine the potential of PSS across four dimensions — data availability, acceptance and support, ease of use, and appropriate and useful output.

Pp. 69-105

Methodology and sample characteristics

David L. Cahill

Planning support systems (PSS) have moved from concept to application. One of the core assumptions of PSS is that these computer-based systems can be applied in actual planning situations and found useful as decision support tools. Based on previous experiences with applied computing efforts, we need to think carefully about how best to support successful implementations of PSS. Lessons can be learned from both experiences with large-scale urban models and with the four-step urban transportation planning process. We examine the potential of PSS across four dimensions — data availability, acceptance and support, ease of use, and appropriate and useful output.

Pp. 107-138

Operationalization and measurement

David L. Cahill

Planning support systems (PSS) have moved from concept to application. One of the core assumptions of PSS is that these computer-based systems can be applied in actual planning situations and found useful as decision support tools. Based on previous experiences with applied computing efforts, we need to think carefully about how best to support successful implementations of PSS. Lessons can be learned from both experiences with large-scale urban models and with the four-step urban transportation planning process. We examine the potential of PSS across four dimensions — data availability, acceptance and support, ease of use, and appropriate and useful output.

Pp. 139-177

Structural models

David L. Cahill

Planning support systems (PSS) have moved from concept to application. One of the core assumptions of PSS is that these computer-based systems can be applied in actual planning situations and found useful as decision support tools. Based on previous experiences with applied computing efforts, we need to think carefully about how best to support successful implementations of PSS. Lessons can be learned from both experiences with large-scale urban models and with the four-step urban transportation planning process. We examine the potential of PSS across four dimensions — data availability, acceptance and support, ease of use, and appropriate and useful output.

Pp. 179-220

Conclusion

David L. Cahill

Planning support systems (PSS) have moved from concept to application. One of the core assumptions of PSS is that these computer-based systems can be applied in actual planning situations and found useful as decision support tools. Based on previous experiences with applied computing efforts, we need to think carefully about how best to support successful implementations of PSS. Lessons can be learned from both experiences with large-scale urban models and with the four-step urban transportation planning process. We examine the potential of PSS across four dimensions — data availability, acceptance and support, ease of use, and appropriate and useful output.

Pp. 221-231