Catálogo de publicaciones - libros

Some researchers propose a wide variety of technological tools that can improve the management of a specific knowledge. However, often those prescriptions are based only on the characteristics and on (promised) potentialities of the technological solutions. This paper is written on the premise that “[s]o as information technology tunnels deeper and deeper into everyday life, it’s time to think not simply in terms of the next quadrillion packets or the next megaflop of processing power, but to look instead to things that lie beyond information”[3]. Our contribution analyses the main characteristics of the knowledge management strategy in the PA. Moreover the paper proposes the social practical perspective as interpretative framework for future researches.

In this paper, we present our experience of using the Governance Enterprise Architecture (GEA) for designing Pan-European eGovernment Services (PEGS) implemented by Semantic Web Service (SWS) technologies. GEA consists of a set of models and serves as a top-level generic Enterprise Architecture for the overall governance domain. Here we use one of the GEA models (the generic process model for service execution) as a blueprint, and instantiate it in the specific business (cross-boarder new company establishment) and technology setting (SWS). Although based on a specific business case, the paper generalizes and focuses on the case-independent, core aspects of PEGS provision with SWS to present a reusable model. For presenting the model, we employ a use case-based, narrative description.

Governments from all over the world are currently developing solutions and initiatives for the provision of solutions in the field of eGovernment. This leads to a heterogeneity problem that makes it necessary to provide interoperability mechanisms. This paper proposes an overall approach to overcome the current drawbacks of electronic communication among different PAs. In addition, new services are included to improve the eventual performance of this kind of systems. Web semantic technologies are used and some domain-specific profiles are proposed.

This paper is focused on the process of systematic knowledge acquisition to be used in knowledge-based systems. The result is a computational structure that can be used inside the organization (Intranet) as well as outside (Internet). This structure is the Knowledge Engineering Suite, an ontological engineering tool to support the construction of ontologies in a collaborative environment and is based on observations from the Semantic Web, UNL (Universal Networking Language) and WordNet. We use both a knowledge representation technique called DCKR to organize knowledge, and psychoanalytic studies, focused mainly on Lacan and his language theory to develop a methodology called Mind Engineering to improve the synchronicity between knowledge engineers and specialists on a particular domain.

Governments, especially local ones, are using the web to provide a number of services that are mainly informative and aim at improving the quality of life of citizens and at promoting the local community “abroad”. These services include among others, job placement services, tourist information (hotels, restaurants, etc.), yellow pages to promote local industries and activities, and are supplied in addition to institutional services such as law, regulations and opportunities information bases. We argue that traditional methods commonly used by administrations to implement these services do not really work, and propose a new access paradigm based on conceptual manipulation. This paradigm is applied to a job placement example.

Like the private sector, the public sector makes more and more use of user profiling to personalize the electronic services that are being offered to citizens. User profiling offers great opportunities to make communication more effective and efficient, to infer and predict citizens’ behavior and to even influence behavior. However, some drawbacks must be considered. Important differences between the private and public sector hinder the full employment of user profiling for governments and some general user profiling obstacles, such as access, trust, control and privacy have to be overcome to make fruitful use of user profiling.

In this paper, we present some results of an ongoing research involving the design and implementation, in an eGovernment scenario, of a multi-version repository of norm texts supporting efficient and personalized access. In particular we defined a multi-version XML data model supporting both temporal versioning –essential in normative systems– and semantic versioning. Semantic versioning is based on the applicability of different norm parts to different classes of citizens and allows users to retrieve personalized norm versions only containing provisions which are applicable to their personal case. We describe the organization and present preliminary performance figures of a prototype system we developed.

In this paper we propose a solution to secure interoperability between electronic ID management infrastructures enabling the provision of cross-border eServices to mobile citizens. Our proposal considers an interoperability architecture based on a federation of national infrastructures and follows a cooperation based approach which is fully compatible with and respectful of organizational and technical independence of existing national systems.

Web-based Internet voting services cannot be provided in a reliable manner where a publicly visible website forms the basis of interacting with voters and collecting votes, as the service cannot resist a distributed denial of service attack. The problem is a profound one for all interactive web services, however, an Internet voting session is a well defined and quite simple interaction and an interactive service similar to web-based voting is proposed. This architecture uses a P2P web cache as the source of a Java voting applet. The applet interacts with the voter via their web browser to collect a vote. The applet then uses a common P2P file sharing network to deposit encrypted votes for collection by the electoral returning officer. The issues of how to authenticate voters and how to provide receipting in such an asynchronous system are described along with premininary .ndings using a large P2P network established for this purpose. A successful demonstration of this approach may have implications for other mission critical web services which must collect information.

It is generally considered that a key component of electronic government in the future will be electronic voting, as a means of facilitating the participation of citizens in elections and public debates. However, a long path has to be pursued before electronic voting, particularly if based on Internet, is accepted as a reliable system alternative to conventional methods. In this paper, we propose a new and simple platform, based on open software, which can be used primarily in small to medium sized communities, as a means to build confidence and experience for future larger elections. We try to provide adequate answers to multiple requirements, such as accuracy, democracy, privacy, verifiability and mobility. This can be done by establishing a distributed system which supports the different roles of a voting system and by using cryptography techniques in the interactions between these components.